Terms and Conditions

Terms and Conditions

  1. Scope

The following General Terms and Conditions apply to all orders placed through our online shop. Our online shop is exclusively aimed at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.

  1. Contracting party, conclusion of contract, correction options

The purchase contract is concluded with GruemArt.

By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products non-bindingly in the shopping cart and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by e-mail.

  1. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English

We store the contract text and send you the order data and our General Terms and Conditions in text form. You can view the contract text in our customer login.

  1. Delivery conditions

In addition to the stated product prices, shipping costs may apply. You can find more detailed information on any shipping costs that may apply in the offers.

We only deliver by shipping. Self-collection of the goods is unfortunately not possible.

  1. Payment

The following payment methods are generally available to you in our shop:

Credit card
During the order process, you enter your credit card details. Your card will be debited immediately after placing the order.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. Further information can be found in the order process.

PayPal may offer registered PayPal customers, selected according to its own criteria, further payment modalities in the customer account. However, we have no influence on the offering of these modalities; further individually offered payment modalities concern your legal relationship with PayPal. Further information can be found in your PayPal account.

Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information can be found in the order process.

Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. Further information can be found during the order process.

Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the browser "Safari", be registered with Apple, have activated the Apple Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. Further information can be found in the order process.

giropay / paydirekt
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay" or "paydirekt") we offer the payment methods giropay and paydirekt.

giropay
To pay the invoice amount via giropay, you must have a bank account enabled for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information can be found in the order process.

paydirekt
To pay the invoice amount via paydirekt, you must have a bank account enabled for online banking, be registered with paydirekt, identify yourself with your access data and confirm the payment instruction.

Amazon Pay
To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, identify yourself with your access data and confirm the payment instruction. The payment transaction will be carried out within one banking day after placing the order. A banking day is any working day except Saturdays, national public holidays, and December 24th and 31st of each year. Further information can be found in the order process.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and creditworthiness check and is made directly to Klarna. Further information can be found with the respective payment option and in the order process.

Purchase on account via Klarna
The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.

Invoice
The invoice amount is due 14 days after receipt of the invoice and the goods by bank transfer to the bank account specified in the invoice. We reserve the right to offer purchase on account only after a successful credit check.

  1. Retention of title​​​​​​​

The goods remain our property until full payment.

  1. Damage in transit​​​​​​​

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and please contact us immediately. The failure to complain or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or the transport insurance.

  1. Warranty and Guarantees​​​​​​​

8.1 Liability for defects

The statutory liability for defects applies.

8.2 Guarantees and customer service

Information on any applicable additional guarantees and their exact conditions can be found with the respective product and on special information pages in the online shop.

  1. Liability​​​​​​​

For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

  • in case of injury to life, limb or health,
  • in case of intentional or grossly negligent breach of duty,
  • in case of guarantee promises, if agreed, or
  • insofar as the scope of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose observance the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

  1. Code of Conduct​​​​​​​

We have submitted to the following codes of conduct:

  1. Dispute resolution​​​​​​​

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board.
The universal arbitration board of the Federal Government at the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de, is responsible.

Terms and Conditions created with the Trusted Shops legal text generator